Hi Dr. Laura,
After listening for a while, I realized that you remind me of a parent that practices tough love in your responses to your callers...and that is exactly what most of this world needs.
I work in a large aerospace company and one of my coworkers is either eating or talking to her sister for over 2 hours a day, during work. I've struggled with this for a couple years. I have not said anything to my boss, although tempted, I know I would just would be a tattle-tale.
You had a caller with a similar issue. You gave her a visualization of being out in the ocean with her coworkers. The caller was paddling but her coworkers were not. You had her visualize them slowly falling behind. Letting the caller get to shore. You told her that it was her new outlook on things. That she should just keep on doing what she had been doing.
Let the others get noticed for what they aren't doing and that's that.
I tell you, I didn't think it was that easy! Now, as I sit here on my break, I'm listening to yet another conversation (with no work being done) and for some reason, it doesn't matter anymore!
I just do my job and let her NOT do her job and I'm ok with it.
Thank you Dr. Laura, for taking this off my shoulders. I'm very thankful for you!
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